Safety Training for Personnel Providing Direct Service to Passengers in Passengers Spaces

Is a mandatory maritime training course designed for crew members who have direct contact with passengers while performing duties in passenger areas on board ships.

The course focuses on passenger safety, crowd management, and effective communication during normal operations and emergency situations. Training includes familiarization with shipboard emergency procedures, use of lifesaving appliances, fire safety awareness, and methods for assisting passengers, including the elderly, children, and persons with disabilities. Emphasis is placed on maintaining calm, providing clear instructions, and supporting passengers during emergencies such as evacuation or abandonment of the ship. Upon completion, trainees are prepared to ensure passenger safety and contribute effectively to emergency response in compliance with international maritime safety regulations.